Terms and Conditions

Terms And Conditions

These Terms and Conditions govern your access to and use of the NeutraVed website, products, services, and content. By using this website or placing an order, you agree to these terms.

1. Use of Website

• You agree to provide accurate information while creating an account, placing an order, or contacting our team.
• You are responsible for maintaining the confidentiality of your login credentials and for activity carried out using your account.
• You must not misuse the website, attempt unauthorized access, or interfere with website operations.

2. Product Information

• We aim to keep product descriptions, ingredients, usage guidance, and pricing accurate, but occasional updates or corrections may be required.
• Product information is provided for general customer guidance and is not a substitute for professional medical advice.

3. Pricing and Payment

• All prices on the website are displayed in INR.
• Applicable discounts, taxes, shipping charges, and final payable amount are shown on the relevant page or during checkout.
• Orders are processed only after successful payment authorization or confirmation of the payment method selected at checkout.

4. Orders, Fulfillment, and Availability

• All orders are subject to stock availability, serviceability, fraud checks, and payment confirmation.
• We may cancel or refuse an order if there is a pricing error, stock mismatch, delivery limitation, or compliance concern. In such cases, any paid amount will be handled according to the original payment method.

5. Shipping and Delivery

• Dispatch and delivery timelines are estimates and may vary based on location, courier performance, public holidays, or events outside our control.
• Shipping costs and service availability may vary by order value, destination, and promotional policy.

6. Intellectual Property

All website content, branding, creative assets, and proprietary material remain the property of NeutraVed or its licensors and may not be copied, reproduced, or commercially used without prior written permission.

7. Limitation of Liability

To the extent permitted by law, NeutraVed will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.

8. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Indore, Madhya Pradesh.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at care@neutraved.com.