Shipping and Delivery

Shipping and Delivery

NeutraVed works to dispatch orders promptly and keep delivery communication clear throughout the fulfillment journey.

Order Processing

• Orders are processed after successful order confirmation, payment confirmation where applicable, and stock verification.
• Orders placed on weekends, public holidays, or during high-volume periods may require additional processing time.

Shipping and Delivery

• Delivery timelines depend on the destination pincode, courier partner availability, and local service conditions.
• Estimated delivery dates shown on the website or shared by courier partners are indicative and may change in transit.
• Shipping charges, serviceability, and free-shipping eligibility are shown during checkout where applicable.

Address and Order Accuracy

• Please provide a complete and accurate shipping address, contact number, and landmark details where needed to avoid delays.
• If an order cannot be delivered because of incorrect address details, repeated delivery failures, or serviceability restrictions, our team may contact you for clarification.

Delivery Support

• If your shipment is delayed, damaged in transit, or delivered incorrectly, please contact our support team with your order details and any relevant photos so we can assist.
• For delivery assistance, write to care@neutraved.com or contact the support details listed on the website.